CLIENT SERVICE OFFICER (X3 POSTS)

 

POST 05/65 : CLIENT SERVICE OFFICER (X3 POSTS)

SALARY : R218 064 per annum

CENTRE : Kimberley Labour Centre Ref No: HR4/4/8/80 (X2 Posts)

Labour Centre: Mafikeng Ref No: HR4/4/02/05 (X1 Post)

Only matric required

REQUIREMENTS : Matriculation/ Grade 12. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem Solving.

DUTIES : Provide assistance at the help desk, which serves as the first point of contact for Registration Services. Provide employment services to all customers who come to the labor center. Respond to all client concerns regarding all labor laws. Obtain all applications for unemployment insurance benefits and employer declarations. Obtain COIDA application forms and COIDA employer registration forms. COIDA is the Compensation for Injuries and Diseases Act.

ENQUIRIES : Mr RSP Geswint Tel No: (053) 838 1582 , Ms Z Sekate Tel No: 018 387 8100

APPLICATIONS : Deputy Director: Labour Centre Operations: Private Bag X 5012, Kimberley 8301 or hand deliver at Laboria House, c/o Pniel & Compound Street, Kimberley.

For Attention: Sub-directorate: Deputy Director: Labour Centre Operations, Kimberley. Chief Director: Provincial Operations: Private Bag X 2040, Mmabatho, 2735 or hand delivery to 2nd Floor, Provident House, University Drive, Mmabatho

CLOSING DATE : 24 February 2023 at 16:00

NOTE : Instructions: Use the new form Z83, which is available from any Public Service Department or online at www.gov.za/documents, to submit applications that include the appropriate reference number. Applications that were submitted using the outdated Z83 employment application form will not be taken into consideration. The candidate must fully complete, initial, and sign each application for employment (Part F must be answered and declaration must be completely signed). This form must be fully completed, initialed, and signed in order for the application to be considered for the selection process. ONLY a new form Z83 that has been fully filled, initialed, and signed (Sections A, B, C, D, and F are required). If a recent update to a thorough CV (with a list of your previous experiences in detail) is necessary, disregard Sections E and G. Following the communication from Human Resources, only candidates who have been shortlisted will be required to submit certified copies of their qualifications and any other pertinent documents on or before the day of the interview. These qualifications and pertinent documents must comply with the specifications of the job posting. A South African Qualification Authority (SAQA) evaluation report is required to be included with any foreign credentials (only when shortlisted). Applications that don't follow the aforementioned guidelines or conditions or are submitted after the deadline won't be taken into consideration. Neither email nor faxed applications are accepted by the Department. The application will not be taken into consideration if all of the required documents are not submitted. Only the candidates who have been shortlisted will be able to correspond. Please accept that your application was failed if you have not heard from the advertiser eight (8) weeks following the closing date of this advertisement. Candidates who meet the requirements will go through a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department retains the discretion to not appoint someone to the aforementioned position. All SMS applicants must have a pre-entry certificate from the National School of Government (NSG). The NSG offers the course under the name Certificate for admission into SMS, and complete information is available by visiting the website listed below: https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. The Department will convey the specifics of a technical competency exercise that will be administered to all candidates for SMS roles in order to test their proficiency in the necessary technical aspects of the position. The selection panel would advise candidates to attend generic managerial competencies utilizing the required DPSA SMS competency assessment instruments after the interview and technical exercise. An internship performance contract will likely need to be signed by the chosen applicant. The Department is an employer committed to diversity and equal opportunity. The Department's Employment Equity Plan must be considered when making an employment decision. By filling this position, the Department hopes to advance equity (across racial, gender, and disability lines) (s).