Junior Dialler Administrator (Remote)

 

🖥️ Junior Dialer Administrator (Remote)

📍 Location: Durban (Remote)
💰 Salary: Market Related
📄 Job Type: Permanent
💼 Sectors: Call Centre, Hospitality
🎁 Benefits: Medical Aid, Pension, Bonus
📅 Apply Before: April 4, 2025

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🏢 Employer: First Group Management (Pty) Ltd

Are you a tech-savvy professional with experience in dialer software and real-time monitoring? Join First Group Management as a Junior Dialer Administrator and take charge of dialer functionality, user management, and operational support.

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✅ Minimum Requirements:

✔️ Senior Certificate/Grade 12
✔️ 1+ year experience working with Excel
✔️ 1+ year experience with any dialer software
✔️ Power BI knowledge/experience (advantageous)
✔️ Ability to multitask and work under pressure

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📌 Key Responsibilities:

🎯 Real-time monitoring of agents and dialer functionality
🎯 Ensure accurate lead counts for loaded and received leads
🎯 Create & manage users and user groups
🎯 Handle ticketing system and provide ad hoc reports
🎯 Manage dialing modes and provide 1st level troubleshooting
🎯 Support operations with data imports/exports and CLI management
🎯 Execute project-based tasks as required

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🚀 Why Join Us?

🌍 Work remotely with a leading company in the call centre & hospitality industry
💼 Competitive salary and attractive benefits package
🎯 Opportunity for growth and development in dialer administration

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📩 Apply Now!

If you're ready to advance your career in dialer administration with First Group Management.

Apply Now by April 4, 2025. Don't miss out!

Join First Group as a Junior Dialer Administrator. Work remotely, manage dialer systems, and troubleshoot issues. Apply now for a rewarding career!