About Us
Do You Have What It Takes?
Are you energetic and an innovative out of the box thinker? Do you have a great “can-do” attitude? Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working in a high paced ever-changing environment?
Our employees are the heartbeat of our business and are our top priority as we believe an empowered and engaged workforce enables the vision/ purpose of Altron FinTech. We would not achieve the success we do without their continued passion, dedication, and innovation. Through teamwork we co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and believe in the strength that lies in the diversity of our people. We are committed to providing meaningful and challenging work while growing our employees to achieve personal career growth and have fun doing it. As part of the Altron Group, we champion leadership that is ethical, visionary, inspiring and values based.
Our Company
Altron FinTech operates as a division of Altron, a market leader in the ICT sector. For over 50 years, Altron has been at the forefront of addressing society’s challenges by delivering end-to-end technology solutions that have an impact on businesses and society, through innovation that matters.
Altron FinTech operates within the financial technology space. Our lines of business complement each other in the provision of secure transaction solutions to our customers. Our solutions include debit order processing, payment and switching services, card personalisation and issuance, credit management software as well as debit and credit card payment solutions. In addition to this we also provide person-to-person payments and value-added services to the consumer market.
Job Description
Are you passionate about operational excellence, risk management, and driving high performance? We are seeking a dedicated Team Leader - Administration to join our innovative FinTech team and play a pivotal role in ensuring compliance, minimising risk, and optimising administrative operations.
Key Responsibilities:
Management Support: Maintain exceptional customer service standards, ensuring both internal and external stakeholder satisfaction.
Risk & Compliance: Implement and uphold compliance with industry regulations (FICA, FAIS, and other relevant legislation) while preventing financial risk.
Training & Development: Lead the upskilling of Admin Risk Officers and stakeholders on application processing and risk management.
Operational Excellence: Drive team performance by meeting quality, functionality, and reliability targets while minimizing errors.
Reporting & Technology: Generate detailed monthly operational risk reports and recommend system enhancements to maximize efficiency through technology.
Core Responsibilities:
Administration Management: Oversee operational requirements, quality control, and admin support, ensuring all communications are professional and courteous.
Risk Management: Mitigate business risks, ensure compliance with industry regulations, and monitor transactional behaviors for fraud prevention.
Support & Customer Service: Train, guide, and advise admin clerks and internal teams on risk-mitigating strategies and customer application policies
Qaulifications, Experience and Skills
Matric
Admin/Risk Related Qualifications will be an added advantage.
FICA, and PASA knowledge an advantage.
Professional Qualifications
Admin Related Qualification will be an added advantage.
Diploma in Financial Management or any Risk related management courses.
RE5 Regulatory Qualification – added advantage.
RE1 Regulatory Qualification – added advantage.
Years of Experience
Atleast 2-3 experience in a Leadership Role.
Package & Remuneration
Market Related
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