Field Sales Executive

Port Elizabeth

Salary: R30 312.00 - R40 417.00 Per Month (Negotiable)

Job Type: Permanent

Sectors: Logistics Sales Import & Export

Reference: BTR199

Vacancy Details

Employer: BLACK TIE RECRUIT

Achievement oriented.

Successfully delivering on both target and high customer satisfaction measures

Customers – New & Existing

Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.

Respond to customer enquiries/complaints.

Manages a defined portfolio of potential customers and wins them for a lasting business relationship

Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum

Plans and manages medium to large - sized Business Customers

Builds rapport and trust with customers by being informed about customer’s business and the market

Recommends solutions based on customer needs by using industry knowledge

Is responsible for closing business by connecting a customer’s needs to a Company solution by offering value to the clients supply chain

Uses networks within the various Sales channels within Company to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations

Sales Manager

Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns

Other Departments

Maintain and support interdepartmental relationships.

Collaborate with colleagues across the organization to achieve shared goals.

Business Development

develops sales plan/strategy/activities to achieve target budgets.

Responsible for conducting high quality presentation of the entire range of standardized products to customers.

Develop target lists of new business and continuously review and update.

Establish and present customized offers to customers.

Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.

Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results

Prepare and realize planned sales calls.

Responsible for product targets.

Responsible for budgeted growth in new and additional business.

Secure/collect all necessary information to assess credit worthiness of potential customer.

Support receivables functions.

Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.

Report activities, quotes, sales calls and other information through CRM

Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions

People Management:

Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organisation’s business processes.

Overall Goals:

Existing customer retention & continued patronage

Number of new accounts acquired.

Revenue potential of new account.

Timely & amicable settlement of customer issues.

Record EUR 4 million Active Opportunities in ongoing pipeline.

Call Volume – min 36 calls per month, 70% new business focus vs 30% existing / retention.

CRM entry – call data entered within 5 days of call being made.

Record all wins and losses in CRM

Achieve 2.5X CTC within 3 months of starting in the position

Skills / Qualifications Key capabilities / Competencies

Skills/Knowledge

Outstanding communication and negotiation skills and the ability to focus on outcomes.

Proven ability to build and manage relationships.

Champion for development of successful sales engagement.

Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.

A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports and international trade.

Competencies

Competency segment ‘Business’

Analysis:  Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.

Planning & Organizing:

Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.

Decision Making:

Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.

Results Orientation:

Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals. Competency segment ‘Leadership’

Teamwork:

Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions. Competency segment ‘Personal’

Accountability:

Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results.

Communication:

Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.

Self-Management:

Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive

Required Skills

sales executive : 5 to 6 years

clearing and forwarding sales : 5 to 6 years

Candidate Requirements

Expected years of experience (Minimum)

Minimum 3-5 years within the transport, logistics or freight forwarding industry (or similar service industry).

Experience in Freight Forwarding and Customs Clearing sales environment with proven record advantageous.

Expected Educational Qualifications

Matric

Relevant business Degree

Apply Here

Apply before Dec 03 2022

About BLACK TIE RECRUIT

Black Tie Recruitment is a B-BBEE level 1 contributor company providing administrative recruitment solutions across Africa. Our mission is to provide affordable recruitment solutions customized to our clients  present and future needs. We have partnered with major leading data providers that gives us the edge to access over high Quality career seekers far across Africa. Our aim is to minimize our clients administration, advertise their positions and handle all responses in a timorous manner delivering fine candidates. We are different.