Remote IT Support Engineer

Johannesburg Remote
Salary: R20 000.00 - R35 000.00 Per Month (Negotiable)
Job Type: Permanent
Sectors: IT
Reference: JB2369

Vacancy Details

Employer: Kontak Recruitment

Remote IT Support Engineer (JB2369)

Fully remote, for applicants living in South Africa

R20 – 35 000 per month, based on experience

Duration: Independent Contractor

Application closing date: 07 October 2022

This UK based IT Service provider specialises in providing IT Support to medical practices in the UK, their services include hardware and software support, installation and upgrades as well as network and infrastructure services.

As part of the Engineering team, you will provide remote support to customers based around the UK, the ideal candidate would be self-motivated, with excellent customer service skills and a clear logical approach to problem solving.

Note: This role is an Independent Contractor role, which means you will be required to submit an invoice to the client monthly on an agreed monthly rate. As this is a UK based company, the successful candidate would be required to work UK hours, depending on the time of year it is a 1 – 2-hour difference.

Minimum Requirements:

• Customer service skills
• Good communication both written and verbal
• Genuine love of helpdesk and problem solving
• IT support 1st or 2nd line level
• Basic networking
• Windows 10/11 troubleshooting and build/reinstall
• Setting up printing and scanning
• WiFi
• Understanding switches
• Cloud managed switches and WiFi
• Email setup and troubleshooting
• Troubleshooting Internet connections
• Basic Active Directory administration
• Windows Server administration
• iLO and DRAC
• Backup and restore software
• Microsoft 365
• DHCP
• DNS
• SSL certificates
• IP telephony, on prem and cloud-based PBX systems
• Firewalls
• NAS setups and admin

Beneficial but not required

• Hyper-V setup and maintenance
• Powershell
• HP and Dell server utilities
• cPanel
• VPNs
• DPMS/PMS and imaging software
• Microsoft Azure
• Amazon EC2 and S3
• GDPR, Cyber Essentials
• Penetration testing and other security analytics

Apply Here

Apply before Nov 04 2022