Customer Service and Sales Representatives - Greek Speaking

Cape Town

Salary: R19 167.00 - R20 000.00 Per Month

Job Type: Permanent

Sectors: Admin

Reference: CPT002005/AK

Vacancy Details

Employer: ManpowerGroup South Africa

Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages Work on airline reservations systems & handle voice calls in English & Greek may include some written correspondence. Fully paid product and systems training provided. Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call centre environment

Requirements

• Native level fluency in Greek language: Verbal & Written skills essential (Advanced level may be considered)

• Located in South Africa

• Permanent residence permit/ South African ID holders 

• VISA candidates will be considered for foreigners residing in South Africa

• Excellent Computer literacy & technical skills

• No criminal record.

• Flexibility to work shifts

• Previous customer service experience preferred

  Employment terms and conditions
  1. Remuneration: R240 000 CTC per annum
  2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day
  3. Operational hours:24/7; 365 days per week

• Rotational shifts Mondays – Sundays includes & public holidays as operationally required. Working hours may be subject to change depending on client requirements.

• Specific operating hours may apply depending on account allocated TBD in interview stage (however flexibility is key)
  4. Training: 4 weeks (Fully Paid).
  5. Probation period: 4 months
  6. Health insurance benefit (Paid for by the Company)
  7. Work from hom may be considered:

• Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.

• UPS Solution required during load shedding (Inverters available for purchase via the company or own solution accepted).

  APPLY HERE

  Apply before Dec 16 2022

  Please note only shortlisted candidates will be contacted

About ManpowerGroup South Africa

ManpowerGroup SA is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.  ManpowerGroup SA was established in the South Africa in 1999, and today works with organisations in both the public and private sectors, ranging from small and medium-sized enterprises, to multi-national organisations. ManpowerGroup SA has a network of 7 local branches and is a subsidiary of ManpowerGroup, with a worldwide network of nearly 4,000 offices in over 80 countries and territories.  ManpowerGroup SA is Level 1 BBBEE certified.