Data Centre Associate

Midrand

Salary: Market Related

Job Type: Contract

Sectors: Admin Security

Reference: 48034

Vacancy Details

Employer: FADT - Gauteng

Position: Data Centre Associate -  1 Year Contract Only

Reporting to: Marilise Wasserfall

Overall Purpose of the Job: Ensuring accuracy and completion of information being captured for client detail updates, save offers and any adhoc requests.

Key Responsibilities: Primary

Ensuring that customer information is actioned correctly, data base to be maintained with correct and accurate information.

Key performance indicators:

The following tasks are outlined for this position. In this role with your current title as Data Centre Associate your KPI’s will be measured against the following:

Rate Reductions:

To ensure that all rate reductions are captured timeously and accurately on LSN.

Service Downgrades:

To ensure that client’s services and fees are downgraded in time, to minimize billing errors and refunds.

Discounts:

Discounts to be captured accurately.

Data Updates and emails:

To ensure that all data updates e.g. Telephone numbers, email addresses, passwords etc. and accurately captured on LSN.

Targets:

 To achieve your minimum target in order to achieve your productivity on a daily basis.

Allocated work:

All daily work that is sent needs to be done and should you not be able to reach your target to have a valid reason and inform your supervisor timeously.

Time Keeping:

To ensure that working hours and lunch breaks are adhered to unless if you have an emergency and arrangements has been made.

Add Hoc:

 To ensure that any and or add request for data related work to be done on time.

Data Centre Associate

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY HERE

Apply before Dec 15 2022