Network Infrastructure Manager
Western Cape
Salary: Market Related
Job Type: Permanent
Sectors: IT General
Reference: 50305
Vacancy Details
Employer: Faircom
The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities.
Faircom, part of the Faircape Group, is a leading Internet Service Provider (ISP) that connects you to the Internet through high-speed & uncapped fibre solutions, wireless fibre packages and VoIP connections. We work with leading underlying infrastructure providers (including our own) which boasts a direct connection to the London Internet Exchange.
We are looking for a Network Infrastructure Manager to manage all data and node rooms, management of new build ISP installations, managing small teams of wireless and cable installation technicians
Duties will include but are not limited to the following:
Documenting and reviewing all policies & procedures relative to the department
Developing and implementing IT policy and best practices guides for the organisation
Change control for new hardware / configurations
Hand-Over Documentation
Perform system audits and identify areas requiring improvements
Adherence to standard operating procedures
Commercial / Customers
Relationship management
Ensuring that the business products & service offerings stays competitive and in line with market related offerings
Client Communications
Staff Management
Overall management of the IT Department, providing direction and task assignments
Identifying & developing requirements for team training, skills and growth
Deadline tracking
Performance appraisals
Staff upliftment
MMR / Node rooms
Management of all data rooms and node rooms
Documentation of node rooms
Management of new ISP builds
Managing teams of cable and wireless technicians
Keeping track of outages and responding accordingly
New builds and design, installations and commissioning(infrastructure)
Scheduled changes
New infrastructure hardware procurement
Last mile installations
Management of last mile fibre installations
Documenting all areas of work
Open access procedures, dealing with ISP
Project management of fibre projects
New builds and design, installations and commissioning
Wireless installations
Management of wireless installations
Documenting all areas of work
Project management of wireless roll-outs
New builds and design, installations and commissioning
Qualifications
Bachelor's degree in Information Technology or equivalent would be advantageous
Mikrotik Qualification beneficial
Wireless Certificate beneficial
Experience and knowledge
Proven work experience in a similar role
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
ISP or telecommunications background, management and good understanding of Wireless High-Sites and Fibre Node rooms
Ensuring the physical network is well planned, documented, redundant and secure
Installing key infrastructure in the network such as core switches and routers
Facilities management, stock, procurement
Ensuring that all infrastructure adheres to the TIA/EIA 568-B standard
IPv4 and IPv6 addressing and subnetting
Fibre and ethernet technologies
Experience with backup and UPS technologies
Wireless PtP, PtMP and backhaul technologies
Routing protocols, e.g. OSPF and BGP
Routing filters
Tunnelling, e.g. EOIP / PPTP etc.
Brands such as Juniper, Mikrotik, Cisco, Dell, HP, Ubiquiti
Peering relationships
Technical IT based experience (Phones, laptops, PC’s, VOIP, WIFI etc)
Skills and attributes
Excellent communication skills (verbal and written)
Proven organisational and administration skills
Customer service orientated - ensuring corporate and residential customers are happy
Ability to manage multiple projects simultaneously
Project management skills
Ability to manage a team
Able to work well within a team and individually
Deadline driven
Results oriented, high energy, self-motivated
Ability to convey technical knowledge, liaise with providers and deal with issues proactively
Specific requirements
Must have a valid drivers licence and reliable vehicle
Clear health record
Clear criminal record
Clear credit record
Contactable references
Working hours are Mondays to Fridays from 08h00 to 17h00 with a 45 minute lunch break. Due to the nature of the position, you will be required to be on call on a rotational basis.
We offer Barista produced coffee available all day to all our staff at Claremont.
Salary on offer from R 65 000 Cost To Company per month. The amount offered will be dependent on qualifications, experience and other market-related factors.
To see more about Faircape and what we have to offer go and look at our wonderful website -https://faircape.co.za/
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful
Apply before Feb 28 2023
Let me know if you need assistance.