SYSTEM SUPPORT CONTROLLER

 

POST 04/06 : SYSTEM SUPPORT CONTROLLER

REF NO: 3/2/1/2023/054 Office of the Registrar of Deeds

SALARY: R393 711 per annum (Level 09)

CENTRE : Gauteng (Pretoria)

REQUIREMENTS : A Grade 12 Certificate, a National Diploma or Degree in Information Technology or Computer Science (NDP, BSc, BTech), and an acceptable technical IT qualification are requirements for applicants. N+, A+, MCSE, and Linux+. 3 years minimum of work experience in technical assistance, enterprise service management, and system support knowledge of how hardware, software, controls, and security work. Lifecycle of technology. Knowledge of servers. Knowledge of technical support for IT. Appropriate administration of servers and networks. The ability to use the Deeds Registration System will be advantageous. Technical features of products and services in the information and communications technology sector. Acts and policies relating to information technology. Risk management and internal control. Planning aptitudes. Develop skills. Verbal and written communication abilities. The ability to manage a project requires managerial aptitudes, interpersonal capabilities, and project management abilities.

DUTIES : Provide end users with desktop support. End-user devices are installed, updated, and configured. Install, maintain, and support company software. Investigate, address, or escalate issues, and keep an eye on recorded calls. oversee desktop support for customers. Support the network. help end users connect to their local area networks (LANs). Keep an eye on the network's performance and availability. Determine whether network points are needed, make a request, and keep an eye on the installation process. Investigate, address, or escalate issues, and keep an eye on recorded calls. Support the server room. Watch the atmosphere in the server room and take corrective action. Verify that the contract's deliverables for server room maintenance are being followed. Observe access to the server room and maintain a register. help with server equipment installation of customer-replaceable parts. Implement security measures for information systems. Verify if users have created accounts on the domain. Verify that your antivirus is operating, updated, and installed. Remove all software and apps that are not authorized. Make and keep a database or register of IT assets. Reports on information and communication technology are welcome. Reports on incidents and system accessibility are required. Contribute information to the SLA non-compliance report. compile a report on IT governance. Support the acquisition and disposal of IT assets.

ENQUIRIES : Ms DP Sambo Tel No: (012) 338 7230

APPLICATIONS : Please ensure that you send your application to Private Bag X183, Pretoria, 0001 or Hand deliver it to the Office of the Registrar of Deeds: Pretoria at Cnr Bosman and Pretorius Merino Building, Pretoria, 0001 before the closing date as no late applications will be considered.

NOTE : African, Coloured, Indian Males and Coloured and Persons with disabilities are encouraged to apply.

Closing date: 17 February 2023 at 16:00

The amended Z83 Form, which is available at any Public Service Department or online at https://www.dpsa.gov.za/newsroom/psvc/, is the only document that has to be completed and signed with the application. along with a thorough Curriculum Vitae. Only shortlisted candidates will submit certified copies of their identity documents, certificates for the highest levels of education, and, if necessary, a driver's license to Human Resources on or before the day of the interview. Your application will be rejected if you don't follow these instructions. A report of evaluation from the South African Qualifications Authority is required to be included with any foreign credentials (SAQA). It is the applicant's duty to have all international credentials examined by SAQA and to present documentation of such a report (only when shortlisted). This is done to make sure that all credentials from other countries are assessed and confirmed to be equivalent to credentials from South Africa. The applicant's qualifications cannot be accepted without this assessment, and their application will not be taken into account.