Front of House Reception & Bookings Consultant

🌟 Front of House Reception & Bookings Consultant

📍 Location: Green Point, Cape Town
💰 Salary: Market-Related
📄 Job Type: Permanent
📅 Closing Date: 04 April 2025
📌 Reference: CPT004286/LH

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🏢 Employer: Time Personnel

Are you a people-person with a professional demeanor and strong administration skills? We’re looking for a Front of House Reception & Bookings Consultant to be the first point of contact for our clients—both in person and over the phone. If you have a warm personality, excellent communication skills, and the ability to multi-task in a fast-paced environment, this role is perfect for you!

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🎯 Key Responsibilities:

✔ Customer Liaison: Meet, greet, and assist clients with a professional and friendly approach 🤝
✔ Call Management: Answer and direct incoming phone calls, taking messages when necessary ☎️
✔ Bookings & Reservations: Manage event bookings, facility reservations, and membership inquiries 📅
✔ Administrative Support: Handle emails, filing, record-keeping, and general office duties 📂
✔ Point-of-Sale Transactions: Process payments and manage booking-related transactions 💳
✔ Reception Area Management: Keep the front-of-house space clean, organized, and welcoming 🌟
✔ Problem-Solving: Address and resolve customer queries or concerns promptly ✅
✔ Collaboration: Work closely with different departments to ensure seamless daily operations 👥

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🎓 Requirements:

📌 Previous experience as a receptionist, front-of-house consultant, or customer service representative
📌 Exceptional communication skills (both verbal & written) 🗣️✍️
📌 Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems 🖥️
📌 Ability to multitask and work efficiently in a fast-paced environment 🚀
📌 Professional appearance and friendly personality – a true people’s person! 😊
📌 Strong organizational & problem-solving skills
📌 Flexibility to work weekends, holidays, and occasional evenings as needed 🕒
📌 Own transport or living close to Green Point 🚗

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✅ Why Join Us?

✨ Work in a vibrant & customer-focused environment
✨ Gain valuable hospitality & administrative experience
✨ Be part of a company that values teamwork & professionalism

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📝 How to Apply:

📍 Submit your CV & cover letter online
📍 Include certified qualifications and reference details
📍 Only shortlisted candidates will be contacted

📅 Apply before 04 April 2025

Exciting opportunity! Join as a Front of House Reception & Bookings Consultant in Green Point. Apply by 04 April 2025. Customer service & admin experience needed!