Client Service Administrator

 🌟 Client Service Administrator

📍 Location: Cape Town, Northern Suburbs
💰 Salary: Market-Related
📄 Job Type: Permanent
📅 Closing Date: 04 April 2025
📌 Reference: CPT005289/AT

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🏢 Employer: Persona Staff

Are you a detail-oriented and customer-focused professional? Join our client’s team as a Client Service Administrator and play a vital role in ensuring top-notch service delivery. If you thrive in a fast-paced environment and excel at resolving customer queries, this opportunity is for you!

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🎯 Key Responsibilities:

✔ Customer Query Resolution: Handle and resolve client inquiries via phone and email 📩📞
✔ Account Management: Email and fax accounts to clients for processing 📑
✔ Administrative Support: Assist with general office tasks and data management 🗂️
✔ Client Strategy Implementation: Contribute to enhancing customer experience through strategic solutions 🎯
✔ Reporting & Data Analysis: Compile reports and analyze data for service improvements 📊

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🎓 Requirements:

📌 Minimum 2 years’ experience in a similar role
📌 Fully bilingual (Afrikaans & English) 🌍
📌 Excellent customer service skills with a problem-solving mindset
📌 Valid driver’s license & reliable transport 🚗
📌 Willingness to work overtime and be on standby during weekends if required ⏳
📌 Strong written & verbal communication skills ✍️
📌 Proficient in Microsoft Office (Excel, Word, Outlook) 💻
📌 Ability to work under pressure & meet deadlines

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✅ Why Join Us?

✨ Work in a supportive & dynamic team environment
✨ Gain valuable experience in client relations & administration
✨ Opportunity for career growth & skill development

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📝 How to Apply:

📩 Send your CV to ane@personastaff.co.za
📌 Only shortlisted candidates will be contacted
📌 If you don’t hear from us within 48 hours, consider your application unsuccessful

Exciting opportunity for a Client Service Administrator in Cape Town! Strong customer service & admin skills required. Apply before 04 April 2025!